Refund Policy

Effective Date: 03/01/2024

Thank you for choosing Next Flight Travel and Tours. Please review our refund policy carefully before booking your travel experience.

What CAN be Refunded:

  • If your reservation cannot be confirmed for any reason, we will fully refund your purchase without any additional charges.
  • In rare circumstances where a tour cannot operate due to a minimum number of travelers not being met, affected travelers will be fully refunded or offered a similar tour product as a substitute. Please note, the substitute product may incur additional costs.
  • Additional refunds based on extenuating circumstances will be considered on a case-by-case basis by the individual tour operator.

What CANNOT be Refunded:

  • No refunds will be provided for no-shows on the day of departure.
  • Unused portions of the tour after departure, regardless of circumstances, are non-refundable.
  • Airfare included in the final price of a tour is non-refundable and non-changeable.
  • Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.

Cancellation Policy:

Please review the following cancellation policies that apply to all reservations:

  • Cancellation Made Within:
    • 6 days prior to departure: Non-refundable
    • 7-15 Days Prior to Departure Date: 50% of total purchase amount can be refunded
    • 16-24 Days Prior to Departure Date: 75% of total purchase amount can be refunded
    • 25 or more Days Prior to Departure Date: 100% of total purchase amount can be refunded

Please note that cancellation fees are calculated based on the date we receive your signed Cancellation Request Form and the travel service start date. We do not change a traveler’s departure date or offer refunds for tours scheduled to depart within the next 6 days.

All cancellations must be made directly with Next Flight Travel and Tours. Refunds will be processed within one to seven business days. We do not accept verbal or email cancellations unless accompanied by a complete, signed Cancellation Form.

Free Cancellation:

  • Single Day Tours/Activities*: Cancel at least 7 Days in advance for a full refund. *Excludes admission tickets/passes or skip-the-line tickets.

Amendment Fees:

Any changes made to a reservation 7 days before the tour departs for single-day tours and 24 days before for multi-day tours will be subject to a minimum Amendment Fee. The following constitute as an amendment to a tour: changing departure date, pick-up time or location, tour, guest name, itinerary, removing/replacing a guest, or adding/replacing a guest.

Amendment fees are minimum tour change fees. Additional fees may apply for multiple or last-minute changes. Payment of the amendment fee does not guarantee that a change can or will be made.

For any cancellations, amendments, or inquiries, please contact us at admin@nextflighttravel.com.

Thank you for choosing Next Flight Travel and Tours.